As a medical professional, you want to make sure you have all of your calls answered. There is no such thing as letting the phone stop ringing. It is the staff’s responsibility to make sure that each call is answered no matter what. If you don’t want to hire a receptionist, you may consider getting a call answering service that will answer all your calls on a specific ring. You can tell them to answer after one, two or three rings. This helps you make sure that all calls are answered appropriately and in the order received.
If Call answering services all of your sales are made by mail you can expect to up your total sales by at least and more likely to simply by offering the credit card option. If you plan to use the telephone a great deal as a marketing tool, offering a credit card buying option could double or triple your sales.
There is an easy solution however, and no you don’t have to hire a receptionist. Get a virtual one instead. An outsourced phone answering service is the answer to all your frustrations. Not around? No problem, your virtual office assistant will handle call answering and take messages for you. You’ll never miss another important call or business opportunity again. Call answering has the added bonus of making your business a lot bigger than it actually is. After all, perception is everything. Prices are competitive. Why not trial it and see how you get on? In this fast paced world, people want everything yesterday. Keep your customers sweet by making sure you don’t miss their calls.
Ever noticed how much time you spend on calls that are not urgent or even relevant? Imagine cutting them out and only dealing with the calls that you need to, such as ignoring sales calls and taking the ones from your clients. By outsourcing your calls to an external Call answering service, which have staff trained and fully briefed to deal with calls exactly how you specify, you can get on with more important tasks.
Treat people with respect. Yes okay they were stupid enough to get locked out but it doesn’t mean they deserve to be laughed at or sneered at – feedback we’ve heard from customers about their locksmith.
I don’t know about others, but I would rather be talking to someone’s face, than the top of their head while they’re looking down at their phone trying to get it to connect.
Have you ever been in a business premises where the phone never stops? Worse when that same phone never gets answered! It’s business suicide. A phone ringing all day with very little, if any time given to answer it. How much business is lost this way? How many problems remain unsolved this way? How many customers remain Mr Angry this way? If ever a business needed a call answering service it’s business that doesn’t have the man power or the capability to answer it’s own calls. Come on, this should be a thing of the past.